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Everything you need, nothing you don't

Powerful CRM, hidden behind the simplicity of WhatsApp

WanguCRM gives your team a shared inbox and a real customer database — without the steep learning curve of traditional CRMs.

app.wangucrm.com/inbox
AM
Alice Moyo
+263 77 123 4567
✓ Resolve
Hi! Is the salon open on Saturday?
Yes 💚 We're open 8am–6pm. Want me to book you in?
Yes please, around 2pm if possible
Booked you for Sat 2pm. See you then!10:33
Type a message…
Shared team inbox

Every conversation, one shared inbox

Replace five personal phones with a single inbox your whole team works from. Messages arrive in real time, and anyone can pick up where a colleague left off.

  • Real-time updates — no refreshing
  • Assign conversations to teammates
  • Resolve, snooze and reopen
  • Quick replies for FAQs
Contacts & CRM

A customer record that builds itself

The moment someone messages you, WanguCRM creates a contact. Add a name, tags and notes, and the whole team sees the same history — kept for good.

  • Auto-created from first message
  • Tags: VIP, Wholesale, Overdue…
  • Shared notes per customer
  • Full conversation history
Follow-up reminders

Bring customers back before they drift

Set a follow-up date on any contact. Every morning at 8am CAT, each agent gets a WhatsApp digest of who to contact today — sent to their own phone.

  • Daily 8am WhatsApp digest
  • Overdue flags in the list
  • Clears automatically when you reply
  • Per-agent, so nothing overlaps
Broadcasts

Reach the right customers at once

Send approved WhatsApp message templates to a whole tag of contacts — like everyone marked 'Wholesale' — and track delivery live. (Growth & Business plans.)

  • Send to filtered audiences
  • Meta-approved templates
  • Live delivery & read tracking
  • Respects WhatsApp rate limits
Analytics

Know how your team is doing

A clear dashboard of conversations opened and resolved, average response time, and how each agent is performing — so you can coach and improve.

  • Conversations opened vs resolved
  • Average response time
  • Per-agent performance
  • Daily trends
Embedded signup · Meta Tech Partner

Connect your WhatsApp number in under 60 seconds

We're an approved Meta Tech Partner. Click one button, log in with Facebook, and WanguCRM auto-discovers your WhatsApp Business Account and phone number — no copying IDs from Business Manager, no pasting tokens.

  • Official Facebook OAuth (Meta's own login)
  • Auto-discovers WABA ID & Phone Number ID
  • Validates your token against Meta in real time
  • Manual fallback form available if needed

Why not just use WhatsApp?

WhatsApp is great for one chat. It falls apart when a team runs a business on it.

Personal phones
WanguCRM
One shared inbox for the team
History stays when staff leave
Tags, notes & follow-up reminders
Assign chats & track who replied
Broadcast to segments
Response-time analytics
One-click number connect (embedded signup)

And all the small things that matter

Tagging & segments

Group customers any way you like and act on them in bulk.

Quick replies

Save your common answers and insert them in one tap.

Roles & permissions

Admins manage billing and team; agents focus on the inbox.

Mobile-first

Designed for staff working from Android phones on the move.

Offline-ready

Queues your messages and sends them when you reconnect.

Auto-reply after hours

Greet customers outside business hours, automatically.

See it working in your own business

Start a free 30-day trial — connect your number and invite your team in minutes.

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